Last updated: November 4, 2025
At Datra, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our synthetic data generation platform.
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes your email address, payment information, and any data you upload for synthetic data generation.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
Your original data is processed securely and is never permanently stored on our servers. We use industry-standard encryption and security measures to protect your information. Synthetic data generated does not contain personally identifiable information.
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users.
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, delete, or export your personal data.
For healthcare-related data, we maintain HIPAA compliance. Our synthetic data generation process ensures that no protected health information (PHI) is retained or exposed.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
We implement appropriate technical and organizational measures to maintain the security of your personal information, including encryption, access controls, and regular security audits.
You have the right to access, update, or delete your personal information at any time. You may also object to processing, request data portability, and withdraw consent where applicable.
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
If you have any questions about this Privacy Policy, please contact us: